Effective Date: 24.02.2026
This Privacy Policy outlines how skin0utlet.com (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information of visitors and users of our website, including when purchasing or receiving gaming skins and in-game items. By using the Website and its services, you agree to the practices described in this Privacy Policy.
1. Data Controller
MIKHPETECH LTD (Company No. 16774228) is the Data Controller responsible for the management of personal data.
Contact: info@skin0utlet.com
2. Information We Collect
We may collect the following categories of information:
- Identity & Contact Data: Name, email, billing address, and other information you provide.
- Transactional Data: Purchase history, receipts, and payment confirmations.
- Payment Details: Payment information is securely processed by third-party providers; full card numbers are not stored.
- Steam/Trading Data: Steam username, trade URL, and status of digital item deliveries.
- Technical Data: IP address, device type, browser, operating system, referral source, and cookies.
- Communications: Messages sent via support tickets, forms, or emails.
- Verification Data: Identity documents, proof of address, date of birth, or other data required for KYC/AML compliance by regulators or payment partners.
3. How We Collect Information
We obtain your information through:
- Directly from you when you create an account, complete an order, or contact support.
- Automatically via cookies, analytics, and tracking technologies when you browse the Website.
- Third-party sources such as payment processors (e.g., WooCommerce, PayPal, Stripe).
4. Use of Your Information
We use personal data to:
- Fulfill and process orders, including delivering digital items via Steam trade offers.
- Communicate regarding orders, service updates, or support requests.
- Maintain, monitor, and improve the Website, including analytics, security, and fraud prevention.
- Comply with legal obligations, tax reporting, AML/CTF regulations, and payment scheme rules.
- Enforce our Terms and Conditions.
Data is only used to perform services, meet legal requirements, and prevent fraud.
5. Sharing & Disclosure
Personal data may be shared with:
- Banks, card schemes, and payment processors for fraud detection, AML compliance, and chargeback management.
- Technical service providers, including hosting, analytics, and customer support.
- Steam/Valve for completing trade offers.
- Regulators, authorities, or legal advisers when required by law or to protect our rights.
We do not sell personal information. Payment details are handled directly by authorized providers; full card data is never accessed or stored by the Company.
6. Communications
We may contact you via email to:
- Confirm purchases and trades.
- Notify about service updates, security alerts, or support messages.
- Send marketing messages if you have opted in (you may unsubscribe at any time; service-related emails will continue).
7. Cookies & Tracking
Cookies and similar technologies are used to:
- Operate the Website and remember preferences.
- Perform analytics and improve performance.
- Support marketing initiatives.
You can manage cookies through your browser settings or, where available, our cookie preferences center. Disabling certain cookies may affect Website functionality.
8. Data Retention
We retain information for the following periods:
- Support correspondence: as long as needed to resolve queries and maintain records.
- KYC/AML records: minimum 5 years, or longer if required by law.
- Cookies/analytics: for their respective lifespans or until deleted.
- Orders and transaction records: up to 6 years for accounting and legal purposes.
9. Your Rights
Under UK GDPR, you may:
- Access, correct, or request deletion of your personal data.
- Restrict or object to certain processing activities.
- Receive a copy of your data in portable format.
- Withdraw consent where processing is consent-based.
- Lodge complaints with the ICO (www.ico.org.uk).
Our services are intended for users aged 18+. We do not knowingly collect data from children. If a child provides information, contact us to delete it.
To exercise your rights, email: info@skin0utlet.com
10. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.
11. International Data Transfers
Your personal information may be transferred outside the UK/EEA, such as when using payment partners or banks. Adequate safeguards, including Standard Contractual Clauses or adequacy decisions, are applied to protect your data.
12. Data Security
We implement organizational and technical measures to protect personal data, including encryption and restricted access. No system is entirely secure; users are responsible for keeping account credentials confidential.
Certain transactions may be automatically checked by banks or fraud-monitoring tools, which can affect acceptance or rejection. You may request a manual review of such decisions.
Contact Information
MIKHPETECH LTD
10 Fenchurch Avenue, London, England, EC3M 5BN
Email: info@skin0utlet.com
